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Shared Services Center of Large Enterprises being robotized by NFP experts
12-Jan-2021
In 2020, we started several projects on robotizing shared services centers.
Shared services center is a separate entity within a large enterprise structure which handles specific operational tasks, for example, accounting, human resources, etc.
For large enterprises with distributed network and separate entities, a shift to the SSC model is an actual trend for a past few years. Companies outsource specific operations and tasks to get rid of routine and improve performance of headquarters. This trend develops quite actively in spheres like oil and gas, metallurgical, telecommunications, petrochemicals, banks, retail and others. SSC projects are another new experience for us, because here they can apply their qualification and knowledge and automate processes of high quality meeting necessary deadlines. While working with customers, we have analyzed that 7 of 10 robotization projects falls to SSC.
Shared services center is a separate entity within a large enterprise structure which handles specific operational tasks, for example, accounting, human resources, etc.
For large enterprises with distributed network and separate entities, a shift to the SSC model is an actual trend for a past few years. Companies outsource specific operations and tasks to get rid of routine and improve performance of headquarters. This trend develops quite actively in spheres like oil and gas, metallurgical, telecommunications, petrochemicals, banks, retail and others. SSC projects are another new experience for us, because here they can apply their qualification and knowledge and automate processes of high quality meeting necessary deadlines. While working with customers, we have analyzed that 7 of 10 robotization projects falls to SSC.
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Shared services center is a flawless structure for us, because it handles 80% of processes that are essential for companies' business operations regarding current requirements, regulations etc. (here we do not consider production). SSC is fully responsible for reconciliation processing, payroll, reporting, tenders, proofs of cash transfers for services and products and other operations, thus it is clear that there is a need for an error proof and fast tool.
During the implementation project, developers embed NFP-owned software methodology and solutions that are unprecedented at a Russian robot market.
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