The crisis is a good reason to optimize and automate companies' business processes. So the employer can see the weaknesses in departments and reengineer business processes, what make it possible not to go into the red at the most difficult time.
As one of the stages of reengineering, we can single out robotization, which helps to increase the productivity of routine tasks of the process.
Here are some of the stages of process reengineering that need to be completed during a crisis:
- Evaluation of the operation elements for the completeness of the data used by the employee performing the task. If the user along with the task receives all the information necessary for the execution (documents, information, permissions), then this significantly saves time on the information perception and affects the speed of obtaining the final result. Otherwise, it is necessary to change the vision of the corporate BP management system.
- Analysis of the elements value of operations. Some participants may have unnecessary activity, it may be redundant persons for coordination, which take time.
- Automation of routine operations - replacing a person in routine operations with robots is an example of an effective and business approach to company optimizing. RPA technology will significantly reduce time it takes to complete processes, and also free up human resources for more complex tasks.
These actions will allow you to optimize the company's processes and implement robotics in the most similar and monotonous branches in your business.
At the moment the most popular directions for RPA introduction in the market among small and medium-sized businesses are accounting, finance, HR, internal audit, as they have the largest number of routine operations that can be safely transferred to robots. The largest number of processes for robotization is associated with the processing of internal documents (29%), the consolidation of information (22%), the processing of applications from customers (17%), the establishment of new records in software (15%). If in these processes you can do without paper and run remotely, this will be a big plus for robotics.